You bought it. Nobody set it up.
The POS was sold as simple. Eighteen months later you’ve got workarounds on top of workarounds, and only one person knows the whole story.
Make the software you already paid for do what you were promised.
I set up and fix the systems small businesses run on. Point of sale, payroll, scheduling, inventory. Based in Bardstown, on site from Louisville to Lexington, remote anywhere.
Sound familiar?
Payroll takes a whole evening.
Timesheets don’t match the schedule. The schedule doesn’t match who actually worked. You reconcile it by hand every period because that’s faster than fixing it.
Nothing is written down.
Your best manager leaves and takes the way things work with them. New hires learn by asking whoever’s nearby.
What I do
Point of sale setup and migration
Choosing it, configuring it, moving your data onto it, and training your staff without losing a day of trading. I’ve done this across three retail locations.
Payroll, scheduling, and timesheets
Getting these three to agree with each other, so closing out a pay period takes minutes instead of an evening.
Inventory that stays accurate
Counts, reorder points, and reports your manager will actually keep up with, because the process fits how the store really runs.
Websites
Fast, cheap to run, and built to be found. The kind of site that makes a customer call instead of scrolling past.
Writing down how your business works
Standard procedures for opening, closing, ordering, onboarding. This is the one nobody asks for and everybody needs.
Something not on this list? Ask. If I can’t help, I’ll usually know who can.
Why me
I spent five years building software for a national retailer, including internal tools, data systems, and device tracking. I spent five more years managing small retail stores, running payroll, building schedules, counting inventory, and fighting with a POS system on a Saturday afternoon.
Most people who can do the technical half have never worked a counter. That’s the gap I work in. When you tell me the system is fighting you, I know what you mean, because I’ve been on your side of it.
I work with small businesses. Not corporations, not chains. The shops, kitchens, and crews where the owner is on site and every wasted hour comes out of somebody’s evening. Most of them are here in Nelson County, close enough that I can come stand behind the counter and watch the problem happen.
Joshua Elmore, Bardstown, Kentucky
How it works
We talk.
Free, no pitch. You tell me what’s broken and I ask a lot of questions. Sometimes this call is all you need, and I’ll tell you if it is.
You get it in writing.
What I’ll do, what it costs, how long it takes. Fixed price wherever the work is predictable. No surprise invoices.
I do the work.
Changes to anything live happen outside your business hours. Backups before I touch anything.
It keeps working.
I show you and your staff how to run it. If you’d rather I stay on call, we can set that up monthly.
Tell me what’s broken.
No charge for the first conversation, and no obligation after it. If your problem is a fifteen-minute fix, I’ll tell you that instead of quoting you a project.